Privacy Policy | Rivmark

Our Commitment to Your Privacy

Rivmark takes data privacy seriously. This policy describes what personal information we collect when you use this website, how that information is used, how it is protected, and the rights you hold with respect to your data.

This policy applies to all visitors and users of rivmark.com. By using the website, you acknowledge the practices described here. If you have questions, you are always welcome to reach us through our contact page.

Data We Collect

Information You Provide

When you complete a contact form, we collect your name, email address, and the content of your message. If you include additional details such as your business name or number of locations, that is also stored. We use this information solely to respond to your inquiry.

Cookies and Analytics Data

If you consent, we may use analytics cookies to collect aggregate usage data — pages visited, time on page, and general navigation patterns. This data does not identify you individually and is used only to improve the website. See our Cookie Policy for full details.

Technical Information

Our servers may log standard technical data including IP address, browser type, referring page, and access timestamps. This is routine infrastructure data used for security and reliability. It is not used for profiling.

Legal Basis for Processing

We process personal data on the basis of: (a) your consent, where given for optional cookies or communications; (b) legitimate interest in operating a functional website; and (c) contractual necessity when responding to service inquiries. We retain contact form data for up to 24 months and analytics data for up to 12 months.

How We Use Your Data

Responding to Inquiries

Contact form submissions are used exclusively to respond to your specific inquiry. We do not add you to marketing lists without explicit consent.

Website Improvement

Aggregate analytics data helps us understand which content is useful and where the website can be improved. This analysis is performed on anonymized data only.

Third-Party Services

We may use third-party analytics providers such as Google Analytics. These services operate under their own privacy policies and are bound by data processing agreements with us. We do not sell personal data to third parties under any circumstances.

Marketing Communications

We do not send unsolicited marketing emails. If you have inquired about our services and we follow up, you may ask to be removed from all future correspondence at any time.

How We Protect Your Data

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS. We do not accept connections over unencrypted HTTP for sensitive interactions.

Access Controls

Access to data collected through this website is limited to authorized personnel with a legitimate business need. Administrative access requires authentication.

Data Minimization

We collect only what is necessary for the stated purpose. We do not retain personal data longer than needed for the function it was collected for.

Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable data protection law.

Your Rights

Right to Access

You may request a copy of the personal data we hold about you. We will respond within 30 days of receiving your request.

Right to Rectification and Erasure

If your data is inaccurate, you may request correction. You may also request deletion of your personal data where there is no lawful basis for retaining it.

Right to Data Portability

Where technically feasible, you may request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object to Processing

You may object to processing based on legitimate interest. If your objection is upheld, we will cease processing your data for that purpose.

Exercising Your Rights

To exercise any of these rights, please contact us through our contact page. We will verify your identity before acting on any request and respond without undue delay.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.